***Please note: We are not a Medicaid, Kelsey Seybold, or Renaissance provider.***
Our practice accepts most commercial plans for most major insurance providers and some of the smaller insurance providers. We are no longer accepting new patients that have Medicare products, but we will continue to accept Medicare for our established patients.
If you do not see your insurance listed below, please call the office to speak with one of our knowledgeable staff members about your individual coverage.
We do participate with the following insurance providers (not all plans):
Aetna (we are not in the Aetna Premier network)
Blue Cross Blue Shield (we do not take BCBS HMO)
Community Health Choice (Silver, Gold and Bronze)
Katy Women's Care accepts cash and personal checks as well as the following credit cards:
Fees and Payments: Fees are standardized and are based on the complexity of your visit. Payment in full is required at the time of service and can be made with cash, check or credit card. We reserve the right to refuse methods of payment at our discretion. No cancellations or refunds are available once services are provided.
Required at Check-In: Each time you check in for your appointment you will be required to verify your personal contact information, present a current copy of your insurance card, a valid photo I.D. and pay any outstanding balance as well as today’s visit.
Insurance Plans: Your insurance is a contract between you, your employer, and the insurance company. We must emphasize that as healthcare providers, our relationship is with you, not with your insurance company. Before your visit, please contact your insurance company to verify we are participants in your plan and the services you intend to receive are covered. While the filing of insurance claims is a courtesy that we extend to our patients, all charges are your responsibility from the date the services are rendered. In order for us to file your claim, you must present a current copy of your primary insurance card, and communicate any changes in your personal contact information.
Most insurance policies specify that some of the cost of the patient’s care is the patient’s responsibility. This can be accomplished through any combination of co-payments, coinsurance or deductibles. The patient’s responsibility is due when you check in for your appointment. The amount of patient responsibility determined by your insurance policy is not negotiable. We do not waive the patient responsibility or bill for it later. Once all claims have been paid, any over-collected amounts will be refunded to the patient in the form of a check sent in the mail.
Not all services are a covered benefit in all policies, so it is very important that you understand the provisions of your policy. Some insurance companies arbitrarily select certain services they will not cover and so we cannot guarantee payment of all claims by your insurance company. If your insurance company pays only a portion of your claim or rejects your claim, they will notify you through an explanation of benefits (EOB). Reduction or rejection of your claim by your insurance company does not relieve you of your financial responsibility. Please be advised that we cannot and will not change records after your visit. The diagnosis established at the time of your visit is what will be billed to your insurance.
Obstetrical Payment Plans: At the beginning of your obstetrical care, we will contact your insurance company and compile an estimate of your portion of responsibility for the pregnancy (“global”). This amount will be shared with you and is due by the 20th week of your pregnancy. This amount does not include any ultrasounds, laboratory fees or fees for the hospital. Because this cost can be significant, we offer the option of payments leading up to your 20th week. In limited circumstances, we will grant an extension to your 24th week, but you must have prior approval from our billing department and be making payments. Please ask to speak to our billing department if you have questions.
Surgical Payment Plans: Prior to scheduling an office or hospital procedure, we may contact your insurance company and compile an estimate of your portion of responsibility. This amount will be discussed with you and is due prior to your procedure. Because this cost may be significant, we offer the option of monthly payments leading up to your procedure. There will be a $250 scheduling deposit when your surgery is booked, which will be refunded once the surgery has been done and the claim is processed by your insurance (approximately 6-12 weeks after the surgery). This scheduling fee will not be refunded if you reschedule the surgery within 2 weeks of the initial surgery date, or if the surgery is cancelled. Please ask to speak to our billing department if you have questions or concerns.
Self-pay: Patients without insurance are considered self-pay patients. When possible, a fee range will be given upon check-in or when you make your appointment, along with any anticipated additional charges. Lab fees are billed separately by the providing lab. The full cost due to Katy Women’s Care for the visit is due at the time of service. We do not see self-pay obstetrical patients.
Minors: The parent(s) or guardian(s) of a minor are responsible for providing current insurance information for the minor and/or payment in full at the time services are provided. There are limited medical situations we can see an unaccompanied minor, but they must have authorization for medical treatment signed by a parent or guardian, and the same insurance and payment requirements apply.
Miscellaneous Fees: I understand and agree the following fees will be charged when applicable.
Laboratory Charges: Laboratory charges are not included in the cost of your care at Katy Women’s Care. You may get a separate bill from the lab. It is your responsibility to know your laboratory benefits and their requirements. Please contact the laboratory facility directly to discuss any questions with your bill.
Returned Check: Checks returned non-paid will be subject to a 35.00 returned check fee. This charge is in addition to any bank charges.
Credit Card Dispute: Disputed credit card charges will be subject to a $50.00 fee. This charge is in addition to any bank charges.
Missed Appointments: If you miss an appointment, and have not cancelled that appointment 24 hours in advance, a $25 “no show” fee will be charged.
Medical Records Charge: The fee to release medical information to any entity is $25 for the first 25 pages and $0.17 per additional page plus postage. Please allow up to 7 business days of turnaround time for routine requests.
Forms Completion: The fee for this office to complete forms is $20.00 per set of forms. Please allow up to 7 business days of turnaround time for routine requests.
Collections Charges: Accounts that are not paid will be sent to an external collections agency and reported to the credit bureau. In addition to the outstanding balance, you agree to reimburse us the fees of any collection agency, which may be based on a percentage at a maximum of 30% of the debt, and all costs and expenses, including reasonable attorneys’ fees, we incur in such collection efforts. You may also be dismissed from the practice.